Question 1

Do you charge for estimates?

Accepted Answer

No. Estimates are free and come to you in writing, covering scope, materials, finish level, and anything explicitly excluded. There is no obligation and no follow-up pressure — if the numbers do not work for you, that is a perfectly reasonable outcome.

Question 2

Are you licensed and insured?

Accepted Answer

Yes, and we will produce the certificate before work starts without being asked twice. Insurance protects you as much as us: if someone is injured on your property or something is damaged, an uninsured contractor makes that your liability rather than theirs.

Question 3

How far do you travel?

Accepted Answer

We serve roughly a 60-mile radius around Burlington, which covers Alamance County and reaches Greensboro, Reidsville, Oak Ridge, Hillsborough, Chapel Hill, Durham, Raleigh, and Sanford. There is no travel surcharge inside that radius. If you are unsure whether your address qualifies, mention it when you call and we will tell you straight away.

Question 4

How far out are you booking?

Accepted Answer

It varies by season and project size. Small repairs and trim work can usually start within a couple of weeks; larger remodels are typically scheduled four to eight weeks out because material lead times drive the start date. We will give you a real date rather than an optimistic one.

Question 5

Can you match the existing trim in my older home?

Accepted Answer

In most cases, yes. We take a profile from an existing run and mill new stock to match rather than installing modern trim beside hundred-year-old millwork. This comes up constantly in Burlington's mill-era housing and in Graham's and Hillsborough's historic districts.

Question 6

Will you work in my house while we are living in it?

Accepted Answer

Most of our work happens in occupied homes. That means dust containment, floor and furniture protection, cleanup at the end of every day, and keeping kitchens and bathrooms usable for as long as the sequence allows. We will tell you in advance about the days that will genuinely disrupt things.

Question 7

What happens if you find something unexpected?

Accepted Answer

Work stops, we show you the problem, and you approve a written change order before anything proceeds. Older homes hide rot, previous bad repairs, and undersized framing, and none of it should turn into a surprise line on your final invoice.

Question 8

What is your payment schedule?

Accepted Answer

A modest deposit to secure your slot and cover materials, progress payments tied to visible milestones, and the final payment once the punch list is closed out. We never ask for a large percentage of the total before work begins.

Carpentry & remodeling,
done to one standard.

Every service we offer

General Remodeling

Deck Construction

Screened Porch Construction

Window Replacement

Siding Replacement

Home Additions

Balcony Remodeling

Fence Installation & Repair

Questions, answered

Carpentry & remodeling,done to one standard.